Guided claim intake
Start describing an issue without a login wall, then create an account to continue with the saved draft.
Public web platform
Resolve Forge
A guided complaints platform for organising consumer disputes, drafting correspondence and preparing the next stage of a case.
The project
A closer look.
Resolve Forge helps people move from an account of what happened to organised correspondence and evidence. Its public offering covers retailer refunds, faulty goods, follow-ups, escalation and preparation for further action.
What it does.
Complaint drafting
AI-assisted drafting turns the user’s account into a structured complaint letter and suggested next steps.
Follow-ups & escalation
Prepare follow-up and formal escalation letters when replies are delayed or the initial complaint remains unresolved.
Data access requests
Draft DSAR requests to ask organisations for the personal information they hold, with wording and scope tailored to the request.
Evidence & case bundles
Organise evidence, timelines and letters together to prepare a case for its next stage.
Further-action preparation
Support Letter Before Action preparation and the organisation of documents for a possible small-claims dispute.
Resolve Forge provides AI-assisted drafting and organisation based on general UK rights principles. It is not a law firm and does not provide formal legal advice.